For Helpdesk Support Service, ZHAOSHITECH provided to clients is an end-to-end solution covering  the areas of user support services including service desk, desktop support, network support and server management services.
The key components of ZHAOSHITECH provided services are:
1. service desk service
2. desktop support service (dedicated and dispatched)
3. server management services
4. network support & coordination service
5. service delivery management
6. service level management
The service will cover client in scope Site / Desktop / Laptop / Server / Peripherals and related software environment as customer's requirments. All the processes that ZHAOSHITECH on going support team work out or followed should be fully compliance with Client's IT team which is refreshed regularly. |
